Eco Jardin Jamsil Lotte Tower Branch (hereinafter referred to as the "Store") values your personal information and complies with relevant laws and regulations, including the Personal Information Protection Act. Through this policy, we inform you of the purposes and methods for which the personal information you provide is used, as well as the measures being taken for its protection.

 

1. Purpose of collection and use of personal information

The store collects and uses personal information for the following purposes. Collected personal information will not be used for purposes other than those listed below, and prior consent will be sought if the purpose of use changes.

• Service Reservation Management: Treatment reservations via Fresha integration and the website, identity verification, reservation confirmation, and notification of changes.

• Customer Consultation and Service Provision: Hair treatments, scalp spa services, customized style consultation.

• Use for marketing and advertising (upon consent): Notification of new services, event information, and provision of benefits

2. Personal information items collected

• Required items: Name, Contact information (mobile phone number), Appointment date and time, Selected procedure.

• Selectable items: Email address, where you visited, hair and scalp specifics.

• Automatically collected items: IP addresses, cookies, browsing history, etc. (Wix log analysis system).

3. Retention and use period of personal information

In principle, your personal information is destroyed without delay once the purpose of its collection and use has been achieved. However, if preservation is required by the provisions of relevant laws, we retain it as follows.

• Reservation and service usage records: 3 years (Act on the Consumer Protection in Electronic Commerce, etc.)

• Consultation and Inquiry Records: 1 year

4. Provision of Personal Information to Third Parties and Entrustment

The store entrusts personal information processing tasks as follows to ensure smooth reservation management.

• Contractor: Fresha (reservation system operation), website hosting

• Outsourced tasks: Reservation data management, system maintenance, sending notification messages/text messages.

5. Rights of Data Subjects and Methods of Exercising Them

You may view or modify your registered personal information at any time, and request to withdraw (delete) your consent to the collection and use of personal information. For related inquiries, please contact the store's main number or the person in charge.

6. Chief Privacy Officer

The store designates a Personal Information Protection Officer as follows to protect customers' personal information and handle related complaints.

• Statement: Representative Kim Hee-dong

• Affiliation: Eco Jardin Jamsil Lotte Tower Branch

• Contact: 02-3213-4343 (or WhatsApp: +82-10-9975-0580)

• Address: B1F, Lotte World Tower, 300 Olympic-ro, Songpa-gu, Seoul

7. Measures to Ensure the Safety of Personal Information

The store complies with Wix's security systems and Presha's security standards to ensure the safety of customers' personal information and prevent loss, theft, leakage, alteration, or damage.

 

 

Announcement Date: February 3, 2026

Effective Date: February 3, 2026